Privacy Policy
Introduction
At Alfa Systems , a leading language service BPO and provider, we are committed to protecting the privacy and security of our clients’ personal information. This privacy policy outlines our practices regarding the collection, use, and protection of personal data through our website, https://alfasystemscv.com, and our services, including SMS communications.
Information Collection and Use
We collect personal information such as names, email addresses, phone numbers, and any other information you provide to us when you use our services, communicate with us, or participate in our recruitment and staffing processes. This information is used to deliver our services, improve user experience, and communicate effectively with our clients and staff.
SMS Communications and Data Privacy
We may communicate with you via SMS to provide updates and support. Your phone number and personal data shared through SMS are used strictly for these purposes. We do not share, sell, or disclose your personal data to third parties, except as required by law.
Consent and Communication Preferences
Your consent to collect and use your personal data is obtained at the point of collection. You can update your communication preferences or withdraw consent at any time by contacting us or through your account settings.
Third-Party Service Providers
Some services are facilitated by third-party providers who may access personal data only for processing in accordance with our instructions and under confidentiality agreements.
Data Retention Policy
Personal data is retained for as long as necessary to provide requested services and comply with legal obligations. We specify the retention period for different categories of data and ensure secure deletion after this period.
Data Protection Rights
Particularly for users in the European Union or the European Economic Area, you have rights under the GDPR, including the right to access, correct, delete your personal data, and more. Contact us to exercise these rights.
International Data Transfer
We comply with laws regarding cross-border data transfers and employ measures like standard contractual clauses to ensure data protection.
Security Measures
We implement robust technical and organizational security measures to protect personal data against unauthorized access and breaches. These include encryption, access controls, and regular security audits.
Updates to the Privacy Policy
This policy may be updated to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or through direct communication.
Contact Information
For any questions or concerns regarding this privacy policy or your personal data, please contact us:
Our Phone
+1 307 222 1996
E-mail:
vsantos@alfasystemscv.com
Address
Nairobi, Dakar, Mindelo, Accra, Addis Ababa, Sheridan WY
Your privacy is our priority. We are dedicated to protecting your data while providing you with the high-quality language services you expect from us.